Privacy Policy

/Privacy Policy
Privacy Policy2018-07-13T15:25:09+00:00

Who we are

Our website address is: https://resonics.co.uk. Resonics Ltd is committed to protecting the privacy of your data. This document outlines how we use and protect your information. We may change this policy from time to time. When we do, we will communicate the revised policy to new and existing clients.

What information do we collect?

• We collect contact information (such as names, addresses, telephone numbers and email addresses) using our website contact forms. We also collect this information when we receive enquiries via email and telephone.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms

When you fill out a form on our website, we collect the following information:

  • Your name
  • Your email
  • A message
  • Any additional information you include in the message

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

• We use cookies for Google Analytics on our website to collect the following information:
– Your interactions with our website
– Your IP address (for security and to help us determine your geolocation)

• We use cookies for Google Adwords on our website to collect the following information:
– Your interactions with our online advertising
– Your interactions with our website
– Your IP address (for security and to help us determine your geolocation)

We do not share Personally Identifiable (PII) information with Google Analytics, but you can opt out of Google Analytics when using our website (and all other websites) by installing the following add-on: https://tools.google.com/dlpage/gaoptout

What we use your information for

  • Responding to enquiries
  • Promoting our products and services to you
  • Internal record keeping
  • To assist with future ad-hoc business arrangements with you, for example to provide you with advice on the systems we have installed for you
  • We may store the information that we collect from you outside of the EEA (European Economic Area
    –  We use cookies on our website for security purposes and remarketing

Cookies

Using your browser to control cookies

Most browsers allow you to view, manage, delete and block cookies for a website. Be aware that if you delete all cookies then any preferences you have set will be lost, including the ability to opt-out from cookies as this function itself requires placement of an opt out cookie on your device. Guidance on how to control cookies for common browsers is linked below.

For information on additional browsers and device types please see http://www.aboutcookies.org or http://www.cookiecentral.com/faq.

Types of cookies

  • ‘Session’ cookies remain in your browser during your browser session only, ie until you leave the website.
  • ‘Persistent’ cookies remain in your browser after the session (unless deleted by you).
  • ‘Performance’ cookies collect information about your use of the website, such as webpages visited and any error messages; they do not collect personally identifiable information, and the information collected is aggregated such that it is anonymous. Performance cookies are used to improve how a website works.
  • ‘Functionality’ cookies allow the website to remember any choices you make about the website (such as changes to text size, customised pages) or enable services such as commenting on a blog.

Sharing Your Information

We will not share your Personal Information with third parties without your prior written consent unless we are required to do so by law, or to otherwise protect our rights.

Personal Information Retention

• We will retain any contact information we hold for you until you request that we remove it

The above retention periods will not apply if we are required by law to retain or remove your information.

What rights you have over your data

If you have contacted us through this website, or by email or phone you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Information security

We are committed to ensuring that your information is secure. We have implemented robust physical, electronic and operational procedures to protect the information that we collect. All our employees are required to sign a non-disclosure agreement.

Contact us

If you have any questions or complaints regarding our privacy practices or would like to notify us if you believe any personal information that we are holding for you is incorrect, please contact us in writing:
via Email: [email protected]
via Letter: Resonics Ltd,
Unit A, 130 Gosterwood St
London
United Kingdom
SE8 5NY